Reference

Privacy Policy for your ace123 account

Roulette, Street Racer and Football Strike activity, wallet records through UPI, Paytm and PhonePe, and sign-in security events are covered by this Privacy Policy so you know what…

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ace123 Privacy Policy for your ace123 account
CONTACT ROUTES

Ask us about your privacy choices

Privacy questions should reach people who can check account records, not a generic inbox.

Email privacy desk Send privacy requests to [email protected] with your registered mobile number or email. We read the message, match it to your account where needed, and reply with the next privacy step.
Live chat privacy queue Open chat from your account when you need help finding the Privacy Policy, cookie controls or request form. Chat staff can route the matter, but sensitive changes still need identity checks.
Account request form Use the account centre to ask for access, correction, deletion or a copy of data linked to your wallet, games and login record. We show the fields needed before you submit.
ACCOUNT DATA CARE

Roulette to UPI data care

The Privacy Policy is applied through day-to-day controls, not only through text on this page. We limit access to account records, separate payment references from support chat where possible, use cookies for…

Data collection

We collect account details, device signals, game activity and payment references when they are needed for login, KYC, wallet matching, support or legal record keeping. We do not ask for extra data without a clear reason.

Cookie settings

Cookies keep sign-in sessions, language choice and basic fraud checks working. Analytics cookies help us see policy pages and error screens, and you can change permitted categories through your browser or account controls.

Account security

Password resets, OTP checks and suspicious-login alerts rely on privacy data. When we use those records, the purpose is account protection, not exposing your activity to people who should not see it.

Retention checks

We keep wallet, KYC, chat and game records only for the period needed for legal, tax, dispute and security duties. After that, data is removed or anonymised through scheduled checks.

Payment records

UPI, Paytm, PhonePe and Google Pay details are matched with transaction references, not stored as full banking profiles. Processors may keep their own records under their privacy terms.

Change requests

When you ask us to correct or erase data, we check whether retention rules require us to keep part of it. We then confirm what changed, what stayed, and why.

Privacy questions before you join

Common privacy questions usually start before you open an account, especially around wallets, KYC and game records. The answers below explain the practical side of this Privacy Policy: what we collect, how you can ask to see it, how correction works and who handles requests. If a question touches account access, our reply will consider local law and the regions where access is permitted.

It covers account registration data, KYC material where required, sign-in logs, game activity, cookie records, support messages and payment references. The policy explains why each category is collected and how long it may be kept.

We use UPI, Paytm, PhonePe and Google Pay references to match wallet activity with your account, settle queries and keep audit records. Full banking profiles are not needed for normal account checks.

Yes. Send a request through the account centre or email [email protected]. We verify that the account is yours, then share the data we can release under applicable law.

Use the account centre or email us with the correct detail and a short reason. We may ask for proof when the change affects KYC, wallet records or account recovery.

Cookies can link your device session to Roulette, Bingo, slot rooms or support pages so records stay attached to the right account. They do not change the Privacy Policy rights you can exercise.

Retention depends on the data type and legal need. Wallet, tax, KYC and dispute records may stay longer than session cookies, and we delete or anonymise data when retention is no longer required.

Email [email protected] or use the account centre while signed in. Chat can point you to the right path, but privacy changes or data copies need identity checks first.